Dear Valerie and Bill,
Thanks for your replies and sorry for the delay in writing back.
Unfortunately I haven't been able to solve the problem.
Here are my answers to your questions:
1) Our paper size here is A4.
2) We had been using version 4.4 but this was set to U.S paper. So I downloaded
the
German version 4.4 which is set to A4 paper. When this didn't work, I tried
changing formats in the signwriter, margins and page setups in Paintshop, but
nothing has improved.
3) The paper size setting is A4.
4) Our printer is laser.
I really don't know what to do next...
maria
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